Our commitment to your privacy

Kunin AI is committed to protecting and respecting your privacy.  We collect information to administer your account and to provide the products and services you requested from us.  This Privacy Statement applies to your use of this Website and explains the data collected and use.  By accessing and using the Website, you accept and agree to this Privacy Statement.

 

GDPR

If you are operating in the European Union and have questions, please contact us at info@kunin.io.

 

CHILDREN’S INFORMATION

Our Website is not. intended for use by individuals under the age of 13.  We do not knowingly collect personal information from nor send requests for personal data to individuals under the age of 13.  If you are under the age of 13, please do not provide any information on this Website.

 

CALIFORNIA RESIDENTS

The California Consumer Privacy Act allows California residents to request information regarding data collected, and data disclosed to third parties. To make a request, please contact info@kunin.io.

 

INFORMATION WE COLLECT

We are committed to your privacy. We may collect information about you through the use of our Website.  Some of the information we collect may personally identify you, for example:

  • Registration information such as your name, email address, mailing address, phone number, country, when using our site to request information, purchase software, download software, subscribe to a newsletter, participate in community forums.
  • Transaction information such as name, billing address, payment information when purchasing software.
  • Email addresses of people who send us email.
  • Location, IP address, domain, browser, viewing data, and other information may be collected as a part of our analysis of your use of our Website.
  • Resume information if provided for employment consideration.

 

USE OF YOUR INFORMATION

Kunin AI uses the information we collect for these general purposes: to provide and support products and services, billing, identification and authentication and security purposes, product and service improvement, contact, research, and follow up sales and marketing.

We will not disclose personal information without your written permission.  We do not share, sell, or rent the information we receive with others except in limited circumstances where your use of Kunin AI indicates a valid consent to disclose. For example:

  • Kunin AI may disclose personal information to investigate, prevent, or take action about actual or suspected illegal activities, suspected fraud, situations that may involve potential threats to the physical safety of someone, violations of Kunin AI’s terms and conditions, or as otherwise required by law.
  • Kunin AI employs other companies and suppliers to perform tasks on our behalf and we may need to share your information with them to provide products and services to you, in which case we do so under conditions of confidentiality and only to the extent necessary for the purpose at hand.
  • Kunin AI may share your personal information with our business partners when necessary to support the uses mentioned above.
  • Kunin AI may share your information to provide products or services you’ve requested or when we have your permission.
  • We will transfer information about you if Kunin AI is acquired by or merged with another company. In this event, Kunin AI will notify you by email or by putting a prominent notice on the Kunin AI web site before information about you is transferred and becomes subject to a different privacy policy.
  • We will disclose information if we are required to under a law enforcement investigation or in response to a subpoena, in which case we will try and limit disclosure while complying with our legal obligations.
  • We may hire third parties to collect data or may purchase data from third parties. We will provide the same security and management options as set forth herein for data collected from our Website. However, you may encounter links to third-party sites (e.g., business partners) and, although a connection may be made to such sites, we are not responsible for their privacy policies and this Privacy Statement does not cover their practices.
  • Kunin AI may from time to time use third party service providers to provide certain services to you and we may share personal information with such service providers under confidentiality and in a manner that corresponds to our obligations under this Privacy Statement.
  • We do not sell, rent, loan, or otherwise transfer Personal Information to other companies for the marketing of their own products or services unless you provide your consent to that.

 

SECURITY

The security of your personal information and data that you store on our service is important to us. We encrypt the transmission of personal information using secure socket layer technology (SSL) and AES-256 encryption. We follow all PCI-DSS requirements and implement additional generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or electronic storage method is completely secure. While we endeavor to use commercially acceptable methods and standards to protect your personal information, we are unable to guarantee absolute security.

 

CLIENT DATA STORAGE

Kunin AI uses third party data storage services that use industry-standard security to store personal information including User Data that you submit to our service. Kunin AI does not claim any ownership or right to use your Personal Information or User Data and you retain all rights to your data except as provided for in our standard Terms and Conditions.

Your information may be stored and processed in Canada or any other country in which Kunin AI or its partners maintain facilities. By using our Website, you consent to any transfer, storage, or processing of information outside of your country. Several countries, including those in the European Union, have established data protection laws and regulations that place restrictions on the transfer of personal information across country borders. We are committed to complying with all those laws and regulations.

 

COOKIES

A cookie is a small portion of data that may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Computers that access our Website is assigned a different cookie by us which we use to track visitors to our Website. You are able in the privacy settings on your computer or browser to prohibit cookies.

To ensure we are creating and publishing relevant content and to improve our Website, we may use information collected from cookies and other mechanisms. If you choose to not have your browser accept cookies from our Website, you will be able to view the text on the screens, however you will not experience a personalized visit.

 

GOOGLE ANALYTICS AND REMARKETING, WEBSITE METRICS AND ANALYTICS

We may use a service from Google called Google Analytics (GA) or similar services from other service providers, which permit us to reach people who have visited our site previously and display to them relevant advertisements when they visit other sites across the Internet that belong to the Google Display Network. This is called ‘remarketing’.

Cookies can be used to track your session on our or another website and serve customized advertising from Google and different third-party vendors. When you visit a website you may look at advertisements posted on that site by Google or other third parties. Through first-party and third-party cookies, the third parties may collect information about you while you are visiting the website and other websites and use this data to show you advertisements on this website and across the Internet based on your sites visited on the Internet. For this activity, we do not collect this information or control the content of the advertisements that you will see; it is controlled by third parties such as Google.

We may use similar analytic tools for Kunin AI products and services in accordance with our Terms and Conditions.

 

HUBSPOT, CRM AND CUSTOMER MANAGEMENT


HubSpot is our CRM system for storing existing and potential customer’s data. A customer’s data is added to HubSpot either by site visitors providing their contact information or when an Kunin AI user adds the information.

This is crucial as it enables us to give our customers and potential customers relevant, useful and personalized marketing, sales and customer services content. We also document communications, such as emails and meetings that have been held. We can also see whether you have opened an email or not. This informs us instantly whether what we send you is interesting, allowing us to tailor our communications to best serve our audience. Kunin AI also uses HubSpot to helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback.


HOTJAR SESSION TRACKING


We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. 
For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

OPTING OUT, MANAGING YOUR PERSONAL INFORMATION

You may have the ability to view or edit some of your personal information online. You may review and update this information or request deletions of any and all of your personal information at any time by contacting info@kunin.io.

 

CHANGES TO THIS PRIVACY STATEMENT

Kunin AI reserves the right to modify our privacy statement at any time, so please review it from time to time. If we make significant changes to this policy, we will notify you here, by email, or by a notice on our homepage so you continue to be aware of the information we collect, how we use it, and under what circumstances we disclose it.

For more information please contact info@kunin.io.